Cookie Policy

Legal ›  Cookie Policy

In addition to the information Pioneer Europe Limited ("we") and Pioneer Balloon Company collect as described in our Privacy Notice, we use cookie technology to collect information about the use of our websites, which include,; 

Information about our use of cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.  By continuing to browse the site, you are agreeing to our use of cookies.

About cookies on our website
A cookie is a small file of letters and numbers that we, or a third party, place(s) onto your device. It is used to tailor your experience either for the duration of your visit (using what is known as a “session” cookie) or for repeat visits (whereby we store what is known as a “persistent” cookie).

We also use "analytical" cookies which allow us to recognise and count the number of visitors and to see how they move around our website.

These cookies do not hold any private information which could personally identify you, such as your home address, date of birth or credit card details. If you would like to find out more about cookies, visit

If you are not comfortable with our website using cookies, you can manage your cookies by changing your browser settings as detailed below. Please note that by not using cookies some of a website’s features may not be available, as they require cookies to function.

What types of cookies do we use?

  1. Session / strictly necessary
    This type of cookies only lasts for the duration you are on the website and allows us to link your actions during a browser session. Once you close the browser, all session cookies are deleted. Your general refusal of our use of cookies will not extend to this type of cookies - when you request a service that requires them, they will be used. These types of cookies are predominantly used for online purchases and in particular, to temporarily store information such as product type, quantity information, promotional codes and address information.
  2. Persistent / performance
    This type of cookies stays on your device and remembers your settings the next time you visit for a specific period of time. For example, a persistent cookie is used to store your consent for us to store cookies on your machine.
  3. First party
    These cookies are set by our websites directly and have been programmed specifically for functionality relating to its usage. These may be session cookies or persistent cookies (as described above).
  4. Third party
    These types of cookies are set by other websites through our site, for example:

    Google Analytics
    We use Google Analytics, a free service offered by Google that gathers detailed information about the visitors to our site. This information is used to measure the flow of visitors around our site with a view to improving their experience over time. Get more information on the cookies gathered by this service.

    Social media sharing options
    Pioneer Europe reserves the right to embed content from websites such as YouTube and we provide sharing options using plugins from various social media sites. These all use cookies to track visitors to the our site. Please refer to the privacy policy for each individual network for more details on the information they gather and check the relevant third party website for more information about cookies they use.

How you can control the cookies we use
You can manage or block the cookies set by us, or indeed any other website, should you wish to do so. This can be done via the browser settings on your device by clicking “disable cookies”. If you have consented, you can also withdraw your consent at any time using these settings.

For more comprehensive information on the subject of blocking cookies please visit If you wish to specifically manage or block cookies on the browser of your mobile device, you may need to refer to the manual for the handset.

You should be aware that restricting or blocking cookies may have an impact on the functionality of Pioneer Europe websites and affect the intended experience. Furthermore, such a restriction will not extend to cookies that are essential (such as session cookies above).

If you have refused our use of cookies and now wish to consent to them, please click “enable cookies”.

Further information
If you have any comments or questions about our use of cookies or our data protection and privacy practices please contact or Pioneer Europe Limited of 9 Stortford Hall Industrial Park, Dunmow Road,  Bishops Stortford, Hertfordshire, CM23 5GZ, England.